Terms & Conditions

1. Introduction

Welcome to Zorkius.com. These Terms & Conditions (“T&Cs”) govern your access to and use of our website, including the purchase of products, use of services, and participation in our affiliate programs. By accessing or using Zorkius.com, you agree to be bound by these T&Cs. Please read them carefully.

2. Acceptance of Terms

By using our website, creating an account, or purchasing products from Zorkius.com, you acknowledge that you have read, understood, and agree to be bound by these T&Cs. If you do not agree with any part of these T&Cs, please do not use our website.

3. Company Information

Zorkius is a company registered in India with its primary place of business located at Darbhanga (Bihar). We operate exclusively within India and comply with Indian laws and regulations.

4. Use of the Website

4.1. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use our website and purchase products. By using Zorkius.com, you confirm that you meet this eligibility requirement.

4.2. Account Creation

You may be required to create an account to access certain features of our website, including purchasing products. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

4.3. Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose.
• Interfere with the operation of the website or attempt to access the accounts of other users.
• Engage in any activity that could damage, disable, or impair the website.
• Use the website to distribute viruses or harmful software.

5. Product Information

5.1. Product Types

Zorkius offers the following types of products:

• Own Products: Products manufactured or branded by Zorkius.
• Supplier Products: Products sourced from third-party suppliers.
• Resold Products: Products purchased and resold by Zorkius.
• Affiliate Products: Products sold through affiliate links where Zorkius earns a commission.

5.2. Descriptions and Pricing

We strive to provide accurate descriptions and pricing for all products on Zorkius.com. However, we do not warrant that product descriptions, pricing, or other content on our website are error-free. Prices are subject to change without notice. All prices are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

5.3. Product Availability

Product availability is subject to change without notice. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide orders as needed. If a product is unavailable after an order is placed, we will notify you and provide a refund if applicable.

6. Orders and Payment

6.1. Order Process

To place an order, add the desired products to your cart and proceed to checkout. You will receive an order confirmation via email once your order has been successfully placed. The order confirmation does not signify acceptance of your order; we reserve the right to accept or decline your order at any time.

6.2. Payment Methods

We accept the following payment methods: Cash On Delivery, Mobile Banking, Digital Wallets, Credit & Debit Cards, etc. Payment is due at the time of purchase. We reserve the right to cancel any order if payment is not received or if there is an issue with the payment method provided.

6.3. Order Acceptance

Zorkius reserves the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity.

7. Shipping and Delivery

7.1. Shipping Policy

We currently ship products only within India. Shipping times and costs vary depending on the destination and the shipping method selected during checkout. Estimated delivery times are provided at the time of purchase and may vary due to external factors.

7.2. Risk of Loss

Risk of loss and title for products purchased from Zorkius pass to you upon delivery to the shipping carrier. Zorkius is not responsible for any delays or losses caused by the shipping carrier.

8. Returns and Refunds

8.1. Return Policy

You may return products within 5 days of delivery for a full refund or exchange, provided the product is in its original condition and packaging. Certain products, such as digital goods or customized items, may not be eligible for return. Please refer to our Returns & Refunds Policy for detailed information.

8.2. Refunds

Refunds will be processed within 5 to 7 days after we receive your return. Refunds will be issued to the original payment method used for the purchase. Shipping costs are non-refundable unless the return is due to an error on our part.

9. Affiliate Products and Links

Zorkius may participate in affiliate marketing programs, which means we may earn commissions on purchases made through affiliate links on our website. We are not responsible for the content or policies of affiliate websites, and all transactions made through affiliate links are governed by the terms and conditions of the respective affiliate sites.

10. Warranties and Disclaimers

10.1. Product Warranty

Zorkius offers a 1 Year warranty on products manufactured or branded by Zorkius. This warranty covers defects in materials and workmanship under normal use. Supplier, resold, and affiliate products may have their own warranties, which are provided by the respective manufacturers or sellers.

10.2. Disclaimer of Warranties

All products and services on Zorkius.com are provided “as is” and “as available,” without warranties of any kind, either express or implied, unless otherwise stated. Zorkius disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

In no event shall Zorkius be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of the website or purchase of any products; (b) any unauthorized access to or use of our servers; (c) any interruption or cessation of transmission to or from our website; or (d) any bugs, viruses, or the like that may be transmitted to or through our website by any third party.

12. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information. By using Zorkius.com, you consent to the collection and use of your information as described in our Privacy Policy.

13. Intellectual Property

All content on Zorkius.com, including text, images, logos, and software, is the property of Zorkius or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

14. Governing Law and Jurisdiction

These T&Cs are governed by and construed in accordance with the laws of India. Any disputes arising from these T&Cs or your use of Zorkius.com will be resolved in the courts of Bihar, India.

15. Termination

Zorkius reserves the right to terminate or suspend your access to the website at any time, without notice, for conduct that we believe violates these T&Cs or is harmful to other users of the website. Upon termination, your right to use the website will immediately cease, and any orders you have placed may be canceled at our discretion.

16. Miscellaneous

16.1. Severability

If any provision of these T&Cs is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue to be fully effective.

16.2. Entire Agreement

These T&Cs, along with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Zorkius regarding your use of the website.

17. Contact Information

For any questions or concerns about these T&Cs, please contact us at:

• Email: support@zorkius.com
• Phone: +919065173978
• Address: Darbhanga, Bihar